Privacy & Terms

Terms and Conditions/Privacy Agreement between

Keepsake Storage and Customer

This website is provided solely to assist customers in gathering information about self storage, determining the availability of self-storage units, making reservations, or transacting business with Keepsake Storage and for no other purposes.

This website and related platforms are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below. By accessing or using this website in any manner, you agree to be bound by this Agreement. If you do not accept all of these terms and conditions, please do not use this website. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this website signifies your acceptance of the updated or modified Agreement. Be sure to return to this page to review the most current version of the Agreement.

Use of the Website

As a condition of your use of this website, you warrant that:

  1. You are at least 18 years of age;
  2. You have the legal authority to create a binding legal obligation;
  3. You are using your actual identity and all the information you provide is accurate, complete and current in all respects;
  4. You will only use this website to make legitimate self-storage unit reservation(s) or payment for you or for another person for whom you are legally authorized to act;
  5. If you make a reservation or otherwise transact online with Keepsake Storage, LLC, you are solely responsible for your login information. Be sure to protect your username and login information. Sharing your username and password would give someone access to your personal information as well as any banking information that you have provided us. We retain the right at our sole discretion to deny anyone access to this website and the self-storage units we offer, at any time and for any reason.

Online Bill Pay

  1. By enrolling your account online, you authorize Keepsake Storage and its affiliates to follow the payment instructions you have provided to us.
  2. When authorizing a payment, you authorize us to process the payment as entered in accordance with your payment instructions.
  3. Payments will be processed within two (2) business days after the business day on which you initiate your payment.
  4. You acknowledge that payments will not be accepted online on any account that is past due 40 days or more. Any accounts 40 days or more past due must be paid by calling Keepsake Storage at 1-866-522-7883. Your online access will be denied until your account is current.


Keepsake Storage is committed to protecting your privacy. Your personal information provided to us in connection with your online payment will be used only in relation to our provisions of the online payment and for internal purposes. Information provided by you to us will not be intentionally disclosed to any third party that is not affiliated with Keepsake Storage except as follows: (a)when it is necessary for completing the transactions you have authorized; (b) when it is permitted or required by law, including but not limited to compliance with a governmental request or court order; and (c) when it is otherwise authorized by you.

Use of Mobile Site

Keepsake Storage’s mobile site is provided in the same way, for the same purposes, and under the same conditions as the website. By accessing or using the mobile site in any manner, you agree to be bound by the Agreement. If you do not accept all these terms and conditions, please do not use the mobile site.


You agree to indemnify and hold harmless Keepsake Storage, their respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including anything contained in these Terms and Conditions.

Proprietary Rights

Other than your account information, all graphics, logos, icons, images, information, video and audio clips and software available on Keepsake Storage’s website, are the property of Keepsake Storage and/or third party affiliates.


If any portion of this Agreement is held to be invalid or otherwise unenforceable, the remainder of the provisions shall remain in full force and effect and shall in no way be invalidated or otherwise affected.


All rental transactions are final. If you rent or reserve a storage unit, you are not entitled to a refund for any reason, including prepaid rent. The rental period starts on the day the unit is rented and continues through the first of the following month. Rent/fees are not prorated at move-outs.